Product: EMC Smarts VoIP Availability Manager

Smarts

VoIP Availability Manager
Discovery, classification, and management of complex Voice-over-IP networks

EMC Smarts VoIP Availability Manager harnesses the power of patented EMC Smarts technologies to instantly isolate the root causes of Voice over Internet Protocol (VoIP) problems across applications and networks. By correlating the end-user experience with the root cause of a problem, VoIP Availability Manager provides operation teams with the information they need to pinpoint, prioritize, and rapidly resolve service-affecting issues, as well as assess how specific VoIP problems affect the business and users.

Descriptive & Technical Info

Data Sheet

Analyst Reports

Frost & Sullivan: Creating Business-Class VoIP— Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment

White Papers

Managing Next-Generation Networks: Service Assurance for New IP Services

View all related assets

EMC Smarts VoIP Manager delivers:

Features	Benefits
Problem isolation	Ensure absolute availability of voice-specific devices and applications.
Correlation	Prevent service-affecting issues by immediately identifying links between voice outages and root-cause problems.
System monitoring	Keep on top of availability and monitor the health of voice servers.
Analysis	Calculate how VoIP problems affect business operations and end-user productivity.
Automation	Save time with VoIP Availability Manager by eliminating manual intervention associated with network troubleshooting.

Available Evaluation Software.

Product Name	Operating Environment

IP Availability Manager -EMC Smarts IP Availability Manager enables realtime root-cause and impact analysis of Internet Protocol (IP) networks, improving your mean time to repair and maximizing IT availability.

Service Assurance Manager -EMC Smarts Service Assurance Manager integrates and correlates topology, events, and analysis from multiple sources to assess the health of your information infrastructure—and its effect on your business.

VoIP Performance Manager -EMC Smarts VoIP Performance Manager delivers in-depth, real-time views into the performance of Voice over IP (VoIP) services and the telephony infrastructure on which they rely.

VoIP Performance Reporter -Receive customized VoIP performance reports, so you can measure VoIP performance, better understand service levels and capacity requirements, and maximize use.

phone 1-866-438-3622